Position Title: Project Coordinator

Join a fast-paced, collaborative team where your organizational skills and customer-first mindset will drive project success from start to finish.

What You'll Do:

As a Project Coordinator, you'll be the engine behind smooth project execution. You'll manage key administrative and communication tasks that keep our projects on track and our clients satisfied. Your day-to-day will include:

• Coordinating all phases of project setup, documentation, and reporting.
• Making 90+ proactive outbound calls daily to ensure pre-installation readiness.
• Supporting project deliverables, technician payments, and scheduling follow-ups or reschedules.
• Creating and maintaining project folders and company records.
• Assisting with project milestones, timelines, and documentation such as installation and troubleshooting guides.
• Managing invoicing based on project scope and ensuring timely billing.
• Providing regular updates on project progress, focusing on timelines and deliverables.
• Offering training and support to field technicians and temporary staff during peak periods.
• Identifying and suggesting improvements to processes, tools, and documentation.
• Communicating with retail locations to confirm service appointments and site readiness.
• Collaborating with internal teams and clients to resolve issues and ensure successful outcomes.

What You Bring:

• At least 1 year of customer service experience.
• Strong organizational skills and the ability to thrive in a deadline-driven environment.
• A proactive mindset and a passion for problem-solving.
• Excellent communication skills and a team-oriented attitude.

Why You'll Love It Here:

• Pay: $19-21.50/hr
• Schedule: Monday-Friday, 8:00 AM-5:00 PM
• Location: 100% in-office - be part of a dynamic, supportive team environment

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.